Privacy Policy for DocHub

Last Updated: October 13, 2025

Introduction

DocHub ("we", "us", or "our") operates the DocHub mobile application (the "App"), a calendar and appointment management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application for scheduling and managing appointments.

Information We Collect

Personal Information

When you use our App, we may collect the following information:

• Name and Contact Information: Full name, phone number, and email address
• Medical Information: Appointment details, consultation reasons, and chat messages with doctors
• Authentication Data: Account credentials for doctor login (encrypted)
• Device Information: Device type, operating system, and app version

Automatically Collected Information

• Usage Data: App features accessed, time spent, and interaction patterns
• Firebase Analytics: Anonymous usage statistics to improve app performance

How We Use Your Information

We use the collected information for:

1. Medical Services: Scheduling appointments, facilitating doctor-patient communication
2. Authentication: Secure login for doctors and patients
3. Communication: Sending appointment confirmations and updates
4. Service Improvement: Analyzing usage patterns to enhance app functionality
5. Legal Compliance: Meeting healthcare regulations and legal requirements

Data Storage and Security

Firebase Cloud Services

Your data is securely stored using Google Firebase services, which include:

• Firestore Database: Encrypted storage for appointments and messages
• Firebase Authentication: Secure user authentication
• Data Encryption: All data is encrypted in transit and at rest

Security Measures

• End-to-end encryption for sensitive data
• Secure HTTPS connections
• Regular security audits
• Access controls and authentication

Data Sharing and Disclosure

We DO NOT sell your personal information. We may share data only in these circumstances:

1. With Healthcare Providers: Your information is shared with the specific doctor you consult
2. Service Providers: Third-party services (Firebase, Google) that help us operate the app
3. Legal Requirements: When required by law or to protect rights and safety
4. With Your Consent: When you explicitly authorize data sharing

Your Rights

You have the right to:

• Access: Request copies of your personal data
• Correction: Update incorrect or incomplete information
• Deletion: Request deletion of your account and data
• Objection: Object to certain data processing activities
• Portability: Receive your data in a structured format

To exercise these rights, contact us at: amiymedi@gmail.com

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

HIPAA Compliance

As a healthcare provider, we comply with applicable healthcare privacy laws including:

• Patient confidentiality standards
• Secure medical record handling
• Limited disclosure of health information

Third-Party Services

Our App uses the following third-party services:

1. Google Firebase: Authentication, database, and analytics
   Privacy Policy: https://firebase.google.com/support/privacy
2. Pusher Channels: Real-time messaging
   Privacy Policy: https://pusher.com/legal/privacy
3. Google Calendar API: Appointment scheduling
   Privacy Policy: https://policies.google.com/privacy

Data Retention

• Appointment Records: Retained for 7 years (medical record requirement)
• Chat Messages: Retained for 1 year
• Anonymous Users: Data deleted after 90 days of inactivity
• Account Deletion: All data permanently deleted within 30 days upon request

Updates to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted in the App with an updated "Last Updated" date. Continued use after changes constitutes acceptance.

Consent

By using DocHub, you consent to our Privacy Policy and agree to its terms.